Last updated August 31, 2026
Privacy Policy
Effective date: July 22, 2026
Introduction
FuelWorks AI, Inc. ("FuelWorks AI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://fuelworks.ai (the "Site") and use our services.
Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Site.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our Site.
Personal Information You Provide
When you interact with our Site, including through our web forms and lead-capture forms, we may collect the following personal information:
- Full name
- Work email address
- Company name
- Job role (optional)
- Free-text message or inquiry
You provide this information voluntarily when you contact us, request information about our services, schedule a demonstration or call, or otherwise communicate with us.
Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and usage, including:
- Log Data: Your IP address, browser type and version, operating system, referring/exit pages, date and time stamps, and clickstream data.
- Usage Data: Information about how you interact with our Site, including pages viewed, links clicked, and the duration of your visit.
- Device Information: Information about the device you use to access our Site, including device type, unique device identifiers, and mobile network information.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience on our Site. Cookies are small data files stored on your device that help us recognize you and remember your preferences.
We use the following types of cookies:
- Essential Cookies: Necessary for the Site to function properly and enable basic features.
- Analytics Cookies: Help us understand how visitors use our Site, including traffic sources, page views, and user behavior, so we can improve our Site and services.
- Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To schedule demonstrations and calls and facilitate communication regarding our services.
- To provide, maintain, and improve our services and the functionality of our Site.
- To analyze usage and trends to enhance user experience and optimize our Site.
- To communicate with you about our services, updates, and promotional materials (where you have consented or we are otherwise permitted to do so).
- To comply with legal obligations and enforce our terms and policies.
- To protect our rights and interests and those of our users, including detecting and preventing fraud, abuse, and security incidents.
Legal Bases for Processing
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdiction with similar data protection laws, we process your personal information based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal information for a specific purpose (e.g., contacting you in response to your inquiry).
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, analyzing Site usage, and communicating with prospective customers, provided these interests are not overridden by your privacy rights.
- Legal Obligation: Processing is necessary to comply with applicable laws and regulations.
- Performance of a Contract: Processing is necessary to fulfill our contractual obligations to you or to take steps at your request prior to entering into a contract.
Sharing and Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
Third-Party Service Providers
We may share your information with trusted third-party vendors, consultants, and service providers who perform services on our behalf, such as:
- Web hosting and infrastructure providers
- Email and communication platforms
- Customer relationship management (CRM) systems
- Analytics and data analysis services
These third parties are contractually obligated to use your information only as necessary to provide services to us and to protect your information in accordance with this Privacy Policy.
Business Transfers
If FuelWorks AI is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order, subpoena, or government investigation, or to protect the rights, property, or safety of FuelWorks AI, our users, or others.
With Your Consent
We may share your information with third parties when we have your explicit consent to do so.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specifically:
- Contact and inquiry information is retained for as long as necessary to respond to your request and for a reasonable period thereafter to maintain records of our interactions.
- Automatically collected data and analytics information is typically retained for a limited period necessary for analysis and Site improvement.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You provide your information at your own risk.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and, in some cases, to receive a copy of that information in a structured, commonly used, and machine-readable format.
Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion
You have the right to request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain information for legal or compliance purposes).
Opt-Out and Objection
You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us directly. You may also object to certain types of processing of your personal information.
Restriction
You have the right to request that we restrict the processing of your personal information in certain circumstances.
Withdraw Consent
Where we process your information based on your consent, you have the right to withdraw that consent at any time.
Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
Exercising Your Rights
To exercise any of these rights, please contact us at info@fuelworks.ai. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
If you are located in the EEA, UK, or certain other jurisdictions, you also have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal information unlawfully.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of your personal information
- Opt out of the sale of your personal information (note: we do not sell personal information)
- Non-discrimination for exercising your CCPA rights
To submit a request, contact us at info@fuelworks.ai or by mail at the address provided below.
Cookies and Tracking Preferences
Most web browsers are set to accept cookies by default. You can typically adjust your browser settings to remove or reject cookies. Please note that disabling cookies may affect the functionality and performance of our Site.
To learn more about cookies and how to manage them, visit www.allaboutcookies.org or your browser's help documentation.
You may also opt out of certain analytics tracking by using tools such as the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences through any cookie consent manager we provide on our Site.
Children's Privacy
Our Site and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible.
If you believe we have collected information from a child under 16, please contact us immediately at info@fuelworks.ai.
International Data Transfers
FuelWorks AI is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate.
If you are located outside the United States, please be aware that the data protection laws in the United States and other countries may differ from those in your country of residence. By using our Site and providing your information, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.
For users in the EEA, UK, and Switzerland, we take steps to ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, including through the use of standard contractual clauses or other legally recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective date" at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of those changes.
If we make material changes that significantly affect your rights, we will provide additional notice, such as by posting a prominent notice on our Site or sending you an email.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
FuelWorks AI, Inc.
Email: derek@fuelworks.ai
Mailing address: 500 108th Ave NE, Floor 11, Bellevue, WA 98004
We will make every effort to respond to your inquiry promptly and in accordance with applicable law.
This document is provided for general information and does not constitute legal advice.
